Docol©c - Frequently Asked Questions

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Which document types are supported?

Currently, the following document formats are supported: PDF, DOC (Word®), RTF, HTML, PPT, (Power Point®), XLS (Excel®), and plain text files.

How do you have to specify Internet sources; which protocols are supported?

Documents to review, which are not taken from a local hard disc but from the Internet (e.g. a certain web site) can be reached via the protocols http://, https://, or ftps://

Can I use the service also via SOAP web service?

Yes, a complete SOAP interface exists, which calls Docol©c automatically by e-learning platforms or from conference management software. On request, we are pleased to send you the WSDL file as well as further information.

Do you offer additional support for dealing with large documents?

Yes. We offer individual solutions for all kinds of different areas, please contact us.

A lot of documents are stored in our private Intranet, also hot for plagiarism search. Can Docol©c consider them?

The documents have to be crawled and indexed, than it will be an easy task. Please contact us to talk about a customised solution.

Do I need a license to review a document in the demo mode?

No. The demo mode can be used by anyone. You just have to be registered.

What is the difference between "demo" and "professional"?

To review a document in the demo mode is free of charge, but limited accuracy. In this case, only some random places are reviewed. In the "professional" mode, the document is optimally reviewed and the results are listed in detail.

Why does the same site comes up again after clicking on "start plagiarism review"?

It´s faster if you upload several documents.

The option field "to browser" is not visible. Why?

It is a special option to show results directly on the same site. This special option only exists when you are logged in.

Why are the fields for "ID" and "password" in pink after I uplaoded a file?

You may set reviews even if you are not registered. But in order to start a review you have to be registered. If the fields are in pink, you are not yet registered. (It means that a session with data exists, which are not yet assigned to a certain user.)

Is it possible to process the same document again with changed preferences?

Yes. Bevor upload the document again however the old row must be removed from the account.

Your Account

Can reviews be viewed by anybody when I am not registered?

Definitively not! A private session is already started. After registration, all session data will be taken into your account.

Why do reviews sometimes not start?

If you don´t have enough rights. This can be in case,
you have not been registered at the time of the review, or
you have selected "professional review", but your account is not licensed yet.

Does Docol©c keep copies of papers submitted for checks?

All documents submitted to Docol©c as well as the corresponding reports are kept in the corresponding user account until the user deletes the document. For system monitoring as well as for statistical analysis anonymised data about checked documents as well as found text fragments is stored.

Will future papers are checked against documents which are stored in my account?

No, documents are never checked against other documents in any user account.

Report

If I click on the yellow marked places, nothing happens. Why?

The report contains interactive functions. So you have to activate Javascript in your browser. You should also use a common browser like Mozilla Firefox version 1.0 or newer or MS Internet Explorer version 6 or newer. We recommend Mozilla Firefox 3.

The Internet Explorer shows a safety notice on the upper edge of the report.

Microsoft has established a safety function in their web browser. When you download HTML documents containing programs are blocked at first. You should allow "blocked contents" in your browser to use all information contained in the report.

My email program crashes when I open a report.

A report usually contains as many pages as the original document. Graphics are not considered, but when you have documents with a lot of data it may happen that your email program can not handle this huge amount of data. In this case, please load the report with your browser from your account.

What does fuzzy search mean in the report?

Fuzzy search is a search algorithm which considers shake & paste text around the highlighted sentence.

What is the Docol©c Digitale Signatur (DDS)?

The report which is created by Docol©c shows the situation at the time of the enquiry. With the digital signature it can be proven that the report was generated by Docol©c at the date shown and not altered in the meantime. The signature is attached to the report as HTML source code comment.

Create Account / Change Login

Do I need an account at Docol©c?

Yes. Only after you are logged in you can use the service. Some functions you can test without registration. But to do demo reviews or professional reviews, you have to be registered and logged in.

How can I register?

Go to the site "Create Account" and fill out the registration fields correctly. You can choose your ID and password freely. Please do not forget your ID.

What is the difference between ID and license key?

The ID identifies your account. It´s like a user name. The license key is needed to "unlock" your account.

Where do I enter the license key?

After the login on the "Change Login" site.

Search Preferences

Can plagiarisms be determined exactly?

Very often it can not exactly be determined, whether or not a certain text is a plagiarism. If the samples are taken too wide you will get too many not plagiarized places and a lot of manual examination will become necessary. If the samples are taken too narrow, many sources will not be recognised.

Further Information

What does the name Docoloc mean?

Docol©c consists of "document", "co-location", finding a document at another place, and "collocation", coherent use of several words.

Where can I find the TLS/SSL root certificate?

You can download the certificate on the website from the issuer, the Cobis Gesellschaft für Unternehmensmarktdienste mbH.

What is plagiarism? Where can I find definitions?

Attend information provided by organizations and universities:
IEEE Plagiarism Guidelines
ACM Policy and Procedures on Plagiarism
teachers.tv: Secondary ICT - Plagiarism - A Cut and Paste Generation
Plagiarism @ University of Sussex
University of Leeds Plagiarism Guide

Contact


Docoloc UG (haftungsbeschränkt) & Co. KG
Methfesselstraße 2
38106 Braunschweig
Germany
E-Mail: info@docoloc.de
Telephone +49-531-3495570
Telefax +49-531-3495571
County Court (Amtsgericht) Braunschweig HRA 200859

Personally Liable Partner (Persönlich haftende Gesellschafterin):
Ifalt UG (haftungsbeschränkt)
Registered Office (Sitz) Braunschweig, Germany
County Court (Amtsgericht) Braunschweig HRB 201951
Authorized Executives (Geschäftsführer): Dr.-Ing. Jens Brandt, Dr.-Ing. Martin Gutbrod

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